Privacy Policy

Your privacy is important, and understanding where we fit in to keeping your data private is just as important to us as it is to you. Below we have detailed what personal data we collect and how we use it when you use our website, or contact us or use our online services.

Your Privacy At A Glance

What personal data is collected when using our services and for what purpose:

Analytics	Google Analytics Personal Data: Cookies and Usage Data
User Contact	Contact Form Personal Data: Name, Email Address & Phone Number
External Content & Platforms	Google Fonts Personal Data: Usage Data and Other Data As Specified By The Service FontAwesome Personal Data: Usage Data and Other Data As Specified By The Service Payment Gateways (Stripe, PayPal, Selected Banks) Personal Data: Name, Address, Product Purchase Information Including Usage Data and Other Data As Specified By The Service
Managing Contact & Messages	Direct Email & Form Messages Personal Data: Name, Email Address, Phone Number, Postcode or Address and Email Content
Database Management	Offline Client & User Data Personal Data: Name, Email Address, Phone Number, Postcode or Address, Email Content Online Client & User Data Personal Data: Name, Email Address, Phone Number
Online Shop/Store Purchases	Guest & Registered User Data Personal Data: Name, Email Address, Phone Number, Full Address & Postcode, Purchase Information & Payment Method Payment Credentials & Credit Card Details Personal Data: Is not stored or held on this website, but is used to facilitate payment through a third-party payment gateway

Your Privacy In Detail

What Types Of Data Do We Collect?

Amongst the types of Personal Data this Website collects, either directly or through third parties, are: cookies, usage data, names, email address, phone number and if a purchase is made, full product purchase information facilitating payment and delivery.

Complete details about each type of Personal Data collected are provided below, in the appropriate section of this privacy policy or explained prior to the data collection.

Personal Data is accepted to have been provided freely by the user, or, in the case of usage data, collected automatically when using our website, submitting data via a form or completing payment for a purchase.

All data requested by this Website is required, failure to provide such data may reduce our ability to provide appropriate information or services. In cases where the requested data is marked as optional, users are free not to share this information without adversely effecting the availability or functioning of the the website or service. Users that are unsure about which information is mandatory may contact the requesting data owner directly for clarification.

The use of any cookies or tracking tools by this website or by the service/platform owners of third-party services used by this website serves the purpose of providing a service desired or requested by the user. Additional information regarding the use of cookies can be found in our Cookie Policy.

Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party's consent to provide the Data to the Owner.

Data Processing Methods & Location

Data Collection Processing

All reasonable efforts are taken to appropriately secure all collected Personal Data and prevent unauthorised access to, disclosure or modification of, or unauthorised use or destruction of the data/information.

The data processing of such data/information is carried out by various manual and electronic means using computers and/or IT enabled tools and subsequently may only be used for the purpose it was initially intended for.

In some cases, the data/information may be accessible to selected personnel in charge of, or involved with, the operation of this website (administration, legal, system administration) or external third-parties (such as technical service providers, email carriers, hosting providers, payment processing gateways, communications agencies) appointed by us to provide additional services to users.

Data Processing Location

Data processing is primarily carried out at our own office locations, but may also be processed by the owning third-party provider at their own locations within their own geographic regions.

Data Retention

Collected data/information, processed or unprocessed, shall only be actively retained for a period of time that is sufficient for us to carry out or complete any service requested for the stated purpose outlined in this policy.

You have the right to request to have your personal data archived or deleted (within legal requirements) at any time by contacting us directly.

Use Of Collected Data

Primarily, the collected data is to allow the us to provide our online and in-person services, as well as the following business purposes: website traffic analysis and analytics, contacting visitors & customers, displaying content from external/third-party platforms, business management & planning database, management of product sales and sending messages.

Personal Data is collected for the following purposes and use of the listed services:

Traffic Analysis & Analytics	This services enables us, the owner, to monitor and analyse website traffic and may be used to track user behaviour whist visiting our site. Google Analytics (Google Inc.) Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google utilises the data collected to track and examine the use of this website, to prepare reports on its activities and potentially share them with other Google services. Google may use the data collected to personalise online advert from it's own advertising network. Personal Data Collected: Cookies and Usage Data Processing Location: AU/USA/EU [ Privacy Policy \| Opt-Out ]
Displaying & Using 3rd-Party Platform Content	These type of services allow the use of externally hosted content or functionality directly on our website. As such, the third-party provider might collect web traffic data for the pages where these services are installed, even when users are no-longer visiting our site. Note: 3rd-Party services are generally delivered to this website via a "Content Delivery Network (CDN)" rather than directly from the providers public facing website. Google Fonts (Google Inc.) Google Fonts is a remote typeface service provided by Google that allows a website to incorporate the use of selected fonts within it's pages. Personal Data Collected: Usage Data and other data as specified in the privacy policy of the service. Processing Location: USA [ Privacy Policy \| Opt-Out ] FontAwesome (FontIcons Inc.) FontAwesome is a remote icon typeface service provided by FontIcons Inc. that allows a website to incorporate the use of selected icons within it's pages. Personal Data Collected: Usage Data and other data as specified in the privacy policy of the service. Processing Location: WorldWide [ Privacy Policy \| This email address is being protected from spambots. You need JavaScript enabled to view it. ]
User Contact	Enquiry Form (this website) By completing the enquiry/contact form with their data/information, the user authorises the use of this data to reply to requests for information, sales assistance or any other kind of request as indicated by the form's fields. Personal Data Collected: Name, Email, Phone or Address Processing Location: AU Phone Contact (this website) Users that provide a phone number or click on any phone link may be contacted for commercial or sales purposes related to this website and our provided products or services. Personal Data Collected: Name, Phone Processing Location: AU Shop/Store Checkout (this website) By completing the chop/store checkout process with their data/information, the user authorises the use of this data to reply to requests for information, sales assistance or any other kind of request as indicated by the form's fields. Personal Data Collected: Name, Phone Processing Location: AU
Managing Contact & Messages	Direct Email & Form Messages (this website) User contacts and emails provide a method of managing and tracking enquiries, sales and enquiries, plus general communication between us and the user. Messages are stored within the mail applications database locally within the operators own device and/or within the owners own office locations. Personal Data Collected: Name, Email, Message Content, IP Address Processing Location: AU
Database Management	Offline Client & User Data This type of service allows the management of business & user interactions, including electronic and in-person interactions as well as more detailed data as required to successfully deliver our service, receive payment for product sales and maintain quality management attached to our delivered service. This Personal Data may also be matched with publicly available information about the user (such as social network profiles & credit or banking information providers) and used to build a private profile of the user. Personal Data Collected: Name, Email, Phone, Address, Payment & Delivery Details Processing Location: AU Online Client & User Data In the case that no contact is made and no purchase is completed, then no user Personal Data is stored by us in public or online databases. However, by accessing our website, completing a purchase or sending messages to us other third-party service providers (Telecommunications companies, Internet Service Providers, Hosting Providers & Payment Gateway Providers) might store legally required data and functionally required data in a database, such as your name, address, IP Address, Web Browser and other technical data, in the case of an online purchase additional financial and payment information may also be collected or stored by ourselves and/or our associated payment procesisng representatives. Personal Data Collected: Name, Address, Phone, Payment Method Processing Location: AU/UK/US
Online Shop/Store Purchases	Guest & Registered User Data If a vistor chooses to purchase our products through the website, we require the collection of minimal identification and payment information to complete the purchase and perform credit or anti-fraud confirmation. Personal Data: Name, Email Address, Phone Number, Full Address & Postcode, Purchase Information & Payment Method Processing Location: AU Payment Credentials & Credit Card Details During the checkout and payment process, visitor payment method details are securely passed to the selected Payment Gateway Provider in order to complete payment for the ordered goods or services. Personal Data: Payment information is not stored or held on this website, but is used to facilitate payment authorisation through a third-party payment gateway

Cookie Policy

Due to the nature of this website, this website uses cookies. To learn more consult our Cookie Policy.

Legal Requirements

The users Personal Data may be used for legal purposes by the us, in any legal action or in the stages leading to possible legal action arising from improper use of this website or the related services.

The user accepts that we may be required to reveal Personal Data within the limits of the law if lawfully requested to do so by Government or official Public Authorities such as the Police.

System Logs & Website Maintenance

To continue the smooth operation and maintenance of this website, we and/or any third-party services involved in the operation of this website, may collect files that record interaction with this website (server logs) or use for this purpose other Personal Data (such as IP Addresses).

User Rights

Users have the right, at any time, to know if their Personal Data has been stored and can contact us to learn about their data content and it's origin, or to verify the accuracy of the details or to ask for them to be supplemented, cancelled, updated or corrected or to block any data held in violation of the law, as well as to oppose it's use for any and all legitimate reasons.

Requests should be sent to us at the contact information provided in this document.

This website honours "Do Not Track" requests within the limits of this website. To determine whether any the third-party services we use honour "Do Not Track" requests, please refer to their privacy policies.

Changes To This Policy

We reserve the right to makes changes, modify or update this policy at any time.

It is strongly recommended to check this page as often as the user determines may be required to satisfy their privacy preferences or requirements.

If a the user objects to any of the changes to the policy, the user must cease using this website and can request that we remove any Personal Data. Unless stated otherwise, the current privacy policy applies to all Personal Data collected and stored by us about the user.

Manager and Data Controller
Aqualis Coatings Pty Ltd
47a Lara Way
Campbellfield, VIC. 3061
Australia

Telephone: 1300 046 832

Legal Definitions & References

Personal Data (Data/Information)
Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.
Usage Data
Information that is collected automatically through this website directly or third-party services via this website. This data may include: the IP addresses or domain names of the computers used by users who use this website, the URI addresses (Uniform Resource Identifier), the time of the request, the method to submit the any request to the server, the size of the file received in response, the numerical code indicating any status of the server's response (successful outcome, error, etc.), the country of origin, the features of the browser used and the operating system the user is using. General statistical information such as; the time spent on each page, what pages were viewed, in what order and other parameters about the device, operating system and/or the user's internet environment.
User / Visitor
An individual using this website, which must coincide with, or be, authorised by the Data Subject, to whom the Personal Data refers.
Data Subject
The legal or natural person to whom the Personal Data refers.
Data Processor or Supervisor
A natural person, legal person, public administration or any other body, association or organisation that is authorised by the Data Controller/Owner to process the Personal Data in compliance with this privacy policy.
Data Controller or Owner
The natural person, legal person, public administration or any other body, association or organisation with the right directly or jointly with another Data Controller, to make decisions regarding the purposes, use or the method of processing of Personal Data, including securing the operation and use of this website. The Data Controller, unless otherwise specified, is the Owner of this website.
Website / Site
The collection means of the aforementioned Personal Data of the user and method of being processed.
Product(s) / Service(s)
The service provided by this website to display information relating to any or all physical or in-person, verbal or physical, services orproducts offered through this website.
European Community (EC) / European Union (EU)
Unless otherwise specified, all references made within this document to the European Community (EC) or European Union (EU) include all current member states to the European Union/Community and the European Economic Region, as recognised by the European Parliament.
European Community/Union Legislation & General Data Protection Regulation (GDPR) Compliance
This privacy policy has been prepared in accordance with, and to fulfil the obligations of, EC Directive No.95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC and in compliance of the EC/EU General Data Protection Regulation (GDPR) for the protection of privacy in the electronic communications sector and Regulation (EC) No. 2006/2004 and the Regulation (EU) 2016/679 of the European Parliament.

Aqualis Privacy Policy